30-day returns
You may request a return within 30 calendar days of receiving your item. For change-of-mind returns, items must be unused, in their original condition and original packaging.
How to request a return
Contact [email protected] with your order number and reason for return. Obtain return authorization and return instructions before shipping. Our authorized return address is 139 Avenue Francois Mitterrand, 02000 Laon, France.
Return shipping and fees
We cover return shipping when the issue is our error, a damaged item or a defective item. You cover return shipping for a change of mind. There is no restocking fee.
Damaged, defective or incorrect items
Contact us with your order number and a description of the problem. We will review the issue and provide instructions for the return and refund as appropriate. Ordinary change-of-mind condition requirements do not prevent you from reporting damage, a defect or an incorrect item.
Refunds
Once a refund is approved, funds will be returned automatically to the original payment account within 10 calendar days.
Contact
For assistance, contact [email protected]. blyssforma, 139 Avenue Francois Mitterrand, 02000 Laon, France.